AI workspace for research and insights teams.Bring the Evidence to the Decision.
Docsbench AI agents work through your survey data, interviews, customer records, and past studies, connect what they show, and build the segmentation studies, opportunity assessments, and leadership readouts your organization decides on.
- Every source in one analysis
- Contradictions shown, not hidden
- New cuts without the rebuild
Every Source. One Workspace.
Bring survey exports, transcripts, CRM and product data, reviews, support tickets, analyst reports, and past studies into one project, with your code frames, segment definitions, and templates. Docsbench’s agents read across all of it, so the next question starts from everything the organization already knows.
Code Every Transcript and Comment.
Interviews, open ends, reviews, and support tickets. Docsbench applies your code frame, allows overlapping codes, keeps every passage’s reference, and sets aside the uncertain ones for your review. Weeks of coding become an evidence base you can cut any way the question needs.
“Setup took our admin a whole week.”
Onboarding effortAdmin burdenInterview 07, 12:41“The monthly report is the only reason we log in.”
Reporting valueInterview 11, 08:15“It’s fine, I guess, once you know where things are.”
Navigation?Satisfaction?Interview 03, 21:02Needs review
Compare What Each Source Says.
Run the cuts in your analysis plan, with your weights and bases, and set survey results beside interviews, behavioral data, and earlier studies. Docsbench shows where the sources agree, where they disagree, and the evidence for each, so the readout doesn’t paper over the contradictions.
Why customers switch
Survey
Price is the top reason
38%
base 1,140
Interviews
Onboarding cited first
9 of 14
switchers
Answer the Follow-Up Question Fast.
Another cut. A corrected weight. A segment redefined. Tell Docsbench what changed and which deliverables to update. It reruns the analysis, revises the tables, narrative, and slides, and flags any base too small to carry the finding.
Satisfaction in the Northeast is 68%, now level with the national figure rather than above it.
Northeast satisfaction 71%68%, in line with the nation
Built for Every Kind of Research Question.
Segmentation, tracking, voice of the customer, market and competitive questions, and evaluations each draw on different evidence and end in a different package. Choose your work.
Know Which Customers to Build For.
“Apply last year’s segment definitions to the new survey, and show how each segment’s size and needs have shifted.”
“Profile each segment from the survey, CRM purchase history, and loyalty data, with the base behind every figure.”
“Draft the segmentation report and a one-page persona for each segment, with interview quotes and the data behind each claim.”
Give leadership a segmentation it can plan on, and your team time to explain what it means.
Definitions and bases
Survey n = 3,800 · CRM 412,000 accounts
Busy families
“I need it to just work on a Tuesday night.”
Segment overview
5 segments · Value seekers: 31% of customers, 18% of revenue.
| Segment | Customers | Revenue |
|---|---|---|
| Value seekers | 31% | 18% |
| Busy families | 24% | 29% |
| Upgraders | 18% | 27% |
| Occasional buyers | 15% | 9% |
| Loyal premium | 12% | 17% |
- Word.docx
Segmentation Report. Each segment’s size, needs, behavior, and value, with the evidence for each.
- Excel.xlsx
Segment Sizing Workbook. Definitions, sizes, profiles, and bases, with working formulas.
- PowerPoint.pptx
Personas and Readout. One page per segment and the implications for the business.
Editable Word documents. Excel workbooks. PowerPoint decks. Open the files, check the work, and keep refining.
Your Method. Your Interpretation.
Docsbench builds the analysis and drafts the deliverables. Your researchers set the method, check the evidence, and decide what it means.
Can we check every finding?
Yes. Each figure links to its table, base, and weights, and each theme to the passages behind it. Review coded records, calculations, and quotations against the originals before anything is shared.
Will it follow our analysis plan?
Yes. Supply your code frames, segment definitions, weighting rules, and significance tests, and Docsbench applies them. Small bases are flagged, not reported as findings.
Does it replace our survey platform or research repository?
No. It works on the exports and documents you supply from them. It doesn’t field surveys, recruit participants, or connect to your platforms.
Who interprets the evidence?
Your researchers. Docsbench shows where the sources agree and disagree; your team decides what the evidence means and what to recommend.
Answer the Next Question Sooner.
Spend less time coding, tabulating, and building readouts. Give your researchers more time for interpretation and the conversations where decisions get made.
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